Are you still paying your IT guy to fix your computers after they are down and you can’t work? As a leader in the managed services industry Computer Troubleshooters is revolutionising how computer service is delivered.
Our proactive approach to network and computer support will help you solve problems BEFORE they affect your business. Every day we help people just like you, with a variety of computer related problems.
Computer Proactive Health Monitoring
Today’s latest technology deserves the latest in technology care. We can help with our Computer Health Monitoring service which protects your business and its essential data and cuts costs by preventing down-time.
Backup and Disaster Recovery Solutions
50% of businesses that experience a critical data loss close immediately. 90% of those businesses close the doors for good within 2 years. Don’t let your business become a statistic, call us today
Communications are the key to any successful small business. Let us help you choose the right server and network solutions to keep your office running smoothly.
We will troubleshoot and repair you laptop or PC currently not working properly, and provide replacements if necessary.
Do you know who is browsing your customer data? Find out with our innovative security solutions that will help protect you and your business.
Need help with email or internet? If you’re having problems with your internet or email, we can help troubleshoot your problems. We also provide training and tips to help you learn to use these tools.
Do you have an office on the go? Stop being tied down by your technology. Talk to us today and we’ll show you how you can take it with you, without breaking the bank.
BEST Managed Services
Computer Troubleshooters has recently launched a new program to provide better support to our business customers, and it’s called B.E.S.T, for Business Enhanced Support Technology, and it consists of four components:
B.E.S.T Best Practices audit. Working together with all of the 450 Computer Troubleshooters around the world we’ve identified over 30 issues that cause most unexpected computer problems. We’ve created an audit form to compare your existing computers and network with our best practices to identify areas that can be improved to minimise the chance of future meltdowns.
B.E.S.T remote management technology. Along with two of the world’s leading managed services companies we’ve developed our own special technology system which can monitor your computers and alert us when there are signs of problems. We can also optionally setup remote support tools to let us solve these problems via remote control, often before you may even know there is a problem.
Guarantee our work: Under the top two BEST plans we would handle ALL of your computer problems for no additional charge (no more hourly fees!), and under our top Trouble-Free plan we even cover you with our No-Downtime-Guarantee.
Business Enhancement: Once we’ve taken care of your problems, we want to help you enhance your business through technology. So we’ve partnered with several top technology vendors to be able to bring you features like Electronic Document Management, Quickbooks Consulting & Training, CRM Development, and even Custom Software Development.
With B.E.S.T you get all the benefits of having a fully staffed IT department at hand for a tiny fraction to physically hire the in-house equivalent. Further, we are at your service 24×7x365. You have just one number to call, no matter what the problem is.
You have a choice to select from 3 packages that help control costs while still providing solutions to the network and computer problems that plague you most often. Our services are proactive; we anticipate and correct many problems before they occur. We remotely monitor 5000+ aspects of every system’s performance, round the clock, including security issues.
We provide world class services backed by the security and knowledge of a pool of technical experts. Your business will receive computer, network and IT infrastructure care from a team of technology management professionals - all for a flat, predictable monthly fee.
B.E.S.T Articles
- What If?
- Small Business Support Solution
- Trouble-Free Technology
- You wouldnt drive a car without a dashboard!
